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Life Insurance | Team Leader | RetentionShare to LinkedIn

This company is passionate about people, from both a customer perspective and their own employees. When people are at the heart of what you do it impacts the whole business. Be rewarded with a people driven environment, free gym, life insurance coverage, flexible hours and an inclusive environment.
The right candidate will have
  • Previously lead a similar team within insurance, ideally life
  • The ability to motivate a team and drive outcomes
  • Call centre exposure within Life Insurance
  • Exceptional stakeholder management and the ability to build rapport
  • Excellent written and verbal communication skills
  • Ability to solve complex problem with a commercial mindset
  • RG146 qualified
You will be responsible for:
  • Driving a team of high performing relationship managers and retention specialists
  • Handling difficult conversations around cancellation of policies
  • Looking at areas for development within the team
  • Considering at all times the business profitability and excellent customer experience
  • Analysing methods in place to drive improvement in retention
 If you like the sound of what this role has to offer- don't hesitate in applying. Submit your updated resume directly to this ad, and follow up with Pippa Morris on 02 8256 5000, or pmorris@stirlingandersen.com.

Details

Reference:JA-OM19742198Location:SydneyDate:16 May 2018

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